Privacy policy

Last Updated: February 9, 2026

At DKO Services, we are committed to safeguarding the privacy of our clients and website visitors. This policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of this Privacy Policy.

Information Collection
We collect information you provide directly to us through our contact forms, subscription services, and consultations. This may include your name, email address, phone number, and any other details necessary to provide our software consultation and training services.

We also collect information automatically through your interactions with our website, such as your IP address and browsing patterns, using cookies and similar technologies.

SMS Program Data Collection:

Phone numbers of customers who call our business
Text message content when you reply to our automated messages
Service inquiry details you provide via SMS

Use of Information

The information we collect is used to:

Deliver, improve, and personalize our services
Respond to inquiries and manage accounts
Provide relevant training and support
Respond to your service inquiries via SMS
Schedule appointments
Provide customer support
Conduct internal analytics
Communicate updates, promotions, and service offerings

Data Protection
We implement robust security measures to protect your information from unauthorized access and disclosure. Our technical safeguards include encryption and secure server protocols. While we strive to protect your personal information, please be aware that no method of transmission over the Internet is entirely secure.

Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your data with:

Trusted partners who assist us in operating our website and conducting our business (e.g., scheduling software, SMS providers), provided those parties agree to maintain the confidentiality of your information
Legal authorities if required by law
Data Retention
We retain your information only as long as necessary to provide services or as required by law.

Your Rights

You have the right to:

Request access to your data
Request deletion of your data
Opt out of SMS messages by replying STOP to any text message
Policy Updates
DKO Services reserves the right to update this Privacy Policy as necessary. Any changes will be posted to this page with an updated revision date. We encourage you to review our policy regularly to stay informed about how we are protecting your information.

Contact Us
For any questions or concerns about your privacy, please contact us at DKO Services, Lynchburg, Virginia, United States. We are here to ensure you feel secure and confident in your interactions with DKO Services.